Tips to Finding the Perfect Commercial Roof Contractor in Salt Lake City

February 11, 2025

MAD Roofing

Choosing the right commercial roof contractor can be challenging, especially when your building’s safety and longevity are on the line. Whether you’re overseeing a warehouse, a retail complex, or a multi-family property, the decision isn’t just about price — it’s about trust, expertise, and clear communication.

So, how do you find a commercial roof contractor you can rely on? And what are the right questions to ask a commercial roofer before hiring them?

To make things easier, we’ve outlined six essential questions you should ask, along with what to look for in a contractor’s answers. These tips will help you make a confident decision when hiring a roofer in Salt Lake City.

6 Essential Questions to Ask a Commercial Roofer

Are you properly licensed, insured, and certified?
How much experience do you have with commercial roofing projects like mine?
What is your approach to communication and project transparency?
What warranties do you offer on materials and workmanship?
How do you ensure safety and on-site management during the project?
Can you provide references and examples of past commercial projects?

Let’s break down why these questions matter and how the right contractor — like MAD Roofing — should answer them.

1. Are You Properly Licensed, Insured, and Certified?

Why Licensing and Insurance Are Non-Negotiable

The first thing to ask any commercial roofer is whether they’re properly licensed and insured. Licensing confirms they meet local and state requirements, while insurance (both liability and workers’ compensation) protects you from being held responsible if something goes wrong on-site.

Certifications That Add Value

Beyond basic credentials, manufacturer certifications show that a roofer has specialized training and meets specific quality standards. Certifications like Owens Corning Preferred Contractor often come with extended warranties and ensure proper material installation.

MAD Roofing holds an Owens Corning Preferred Contractor certification, which guarantees top-tier materials and expert installation, giving your roof the protection it deserves.

2. How Much Experience Do You Have with Commercial Roofing Projects Like Mine?

Experience Makes a Difference

How to find a commercial roof contractor who knows your building type? Look for experience with similar projects. Commercial roofing involves different materials and challenges than residential jobs. Systems like TPO, PVC, and EPDM require unique skills for proper installation and maintenance.

MAD Roofing’s Commercial Expertise

At MAD Roofing, we’ve handled a wide range of commercial projects in Salt Lake City, including warehouses, retail complexes, multi-family properties, and more. Our team specializes in TPO, PVC, EPDM, metal roofing systems, and asphalt shingles, ensuring your building gets the right solution for its needs.

3. What Is Your Approach to Communication and Project Transparency?

The Importance of Clear Communication

One of the top frustrations building owners face is poor communication from contractors. Misunderstandings about timelines, budgets, and project scope can lead to delays and extra costs. Ask roofers how they plan to keep you updated throughout the project.

How MAD Roofing Keeps You Informed

MAD Roofing sets the standard for transparency. From day one, we use professional bidding software that includes photos and videos, showing you exactly what issues exist and how we’ll fix them. Our five-step MAD Process ensures you’re informed every step of the way — from the initial Education and Inspection to the final walk-through.

We even schedule a MAD Prep Call before installation to go over logistics like material delivery, safety protocols, and what to expect on installation day.

questions to ask a commercial roofer in Salt Lake City

4. What Warranties Do You Offer on Materials and Workmanship?

Not All Warranties Are Equal

When evaluating roofers, ask about both material and workmanship warranties. A solid warranty not only protects your investment but also indicates that the contractor stands behind their work.

MAD Roofing’s Industry-Leading Warranties

We offer some of the best warranties in the industry, including:

50-year Owens Corning Preferred Protection Warranty on materials
10-year workmanship warranty on all installations

This dual coverage gives you peace of mind, knowing both the materials and the labor are protected long after the project is complete.

5. How Do You Ensure Safety and On-Site Management During the Project?

Safety Is Key in Commercial Roofing

Large-scale roofing projects come with significant risks. From heavy equipment to high work areas, safety protocols are critical. Always ask about a contractor’s safety measures and whether an on-site manager will be present during the job.

MAD Roofing’s Safety Standards

At MAD Roofing, safety is a top priority. Each project has an on-site production manager to oversee safety and ensure the installation meets all quality standards. Before the project even starts, we conduct a MAD Prep Call to discuss safety considerations, including securing the area and planning around pets, employees, and building occupants.

6. Can You Provide References and Examples of Past Commercial Projects?

Seeing Is Believing

Reputable contractors should be able to share references and examples of past work. This helps you gauge their experience and customer satisfaction. Don’t hesitate to ask for contact information or photos of completed projects.

MAD Roofing’s Track Record

We’re proud of the work we’ve done across Salt Lake City. From industrial warehouses to multi-family complexes, our clients consistently praise our attention to detail, communication, and top-notch results. We’re happy to provide references and showcase examples of our completed projects to help you make an informed decision.

Why Choose MAD Roofing for Your Commercial Roofing Needs?

Finding the right commercial roofer doesn’t have to be stressful. At MAD Roofing, we make the process simple by focusing on what matters most: quality, communication, and transparency. From the initial inspection to the final walk-through, our team ensures you’re informed and confident every step of the way.

Our experience in commercial roofing — combined with industry-leading warranties and a commitment to safety — makes us a top choice for businesses throughout Salt Lake City.

Ready to get started? Contact MAD Roofing today at 801-900-3296 or email us at info@madroofers.com to schedule your commercial roof inspection. Let’s talk about how we can protect your investment and keep your business running smoothly.

When should I pay for roof replacement services?

As soon as you notice large problems with your roof, or if you’ve let a large number of small problems fall to the wayside, it may be time to consider roof replacement. Severe water leakage should be one of your primary warning signs and should not be taken lightly as it can damage ceilings and walls if not fixed accordingly. Roofs can be exposed to the most severe weather conditions, and water leakage may happen if a broken part of the roof has not been repaired right away. If you’ve noticed your roof is leaking or seen visible cracks and have yet to take action, you will likely need to hire professionals to replace your roof and solve these problems. They will be able to identify the exact problem with your roof and take steps to replace your roof before the problem gets even worse and becomes even more expensive.

Why hire local professionals to replace my roof?

Unless you have extensive experience with replacing roofs, you will need to hire professionals to get the job done. Professionals have the necessary tools and skills to fix your roof so it will look and function just like new again. You definitely don’t want to try fixing your roof if you don’t have experience doing this work, because you will likely just make the problem worse than it already is.

What are the benefits of roof replacement services?

You will benefit tremendously from taking advantage of the services that roof replacement contractors have to offer. If there is anything wrong with your roof at all, it is essential that you get it fixed immediately to avoid further problems. Professionals will replace your roof so you can rest confidently as many problems are resolved and this new roof maintains an excellent condition for as long as possible. Those who pay for a roof replacement also are spared the hassle of years of repair costs for multiple problems that might have gone unnoticed.